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Privacy Policy

This is Days to Remember’s www.cardsthroughthepost.com website privacy policy. Please read it through carefully. It tells you how we handle the personal information that we collect through this website. Please only submit information to us through our website if you agree we may use it in accordance with this policy.

  1. WHO WE ARE
    This website is provided by Days to Remember card shop, based in Sheffield, England. More information about us can be found on the ‘About Us’ page. For our address details, please see the ‘Contact Us’ page.
  2. THE INFORMATION WE COLLECT
    We collect certain basic information about you when you order products from our website. We recognise the importance of both keeping your information secure and of letting you know what we intend to do with it. We may amend our policy to reflect changes to our business, website, data protection law or of the legislation. We therefore ask you to revisit this page on a regular basis to ensure you are familiar with its terms. The policy sets out (1) who we are, and describes (2) the information we collect, (3) what we do with it and (4), how you can find out more.
    We collect information on you from this website:

     

    • when you complete an on-line form or order
    • when you pay for the products that we provide
    • when you give us additional details about yourself in your online Account
    • by means of ‘cookies’ when you use our website
    • by use of ‘web beacons’ embedded in our emails, and
    • in the form of ‘traffic data’.
  1. If you are a supplier to us, we may also retain information about you.
  2. ONLINE FORMS
    In general, we will collect the information we need to provide you with the service to which the form relates. For example, if you place an order, we will collect your name and address, your telephone number, and your email address, and any other information which is required to process the product or service you are purchasing.
    Where we ask for more information to help us improve our services, over and above the basic information required, your response is voluntary and you are free to not provide us with more information if you would prefer not to do so.
  3. COOKIES
    Our website uses cookies. Cookies are small text files that are stored on your computers hard drive by websites you visit to enable the website to ‘remember’ who you are. In gerenal, cookies are only visible to the website that serves them, not to other websites. ‘Serves’ means placed on your computers hard dtive.
    Where we ask for more information to help us improve our services, over and above the basic information required, your response is voluntary and you are free to not provide us with more information if you would prefer not to do so.
    The cookies we use do not store any information that identifies you personally, such as by a name or address. Our website uses ‘persistant cookies’ which allocate a unique ID number to track your sessions. Persistent cookies remain on your hard drive until you delete them. These cookies originate from the web server hosting our website, so are ‘first party’ cookies.
    We use the free Google Analytics Tool (see ‘How Google uses data when you use our partners sites or apps www.google.com/policies/privacy/partners) to collect and analyse website statistics. Google Analytics uses persistent cookies to track data. These cookies do not collect any personally identifiable information and are only used for the statistical collection of data such as visits and page hits. Google Analytics cookies store IP addresses but we cannot link those addresses to any individual or path through the website. Google uses the cookies to read information and evaluate visitors use of the website in the form of statistical reports that we can access. The Google Analytics code is incorporated into our websites code so that our website serves the cookies, but Google has access to the cookies. You can stop being tracked by Google Analytics across all our websites by going to Googles site at http://tools.google.com/dlpage/gaoptout
    Our website uses Facebook Pixel to provide targeted Facebook advertising for our website. These services will be provided by Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our website is used, This in turn, helps us to improve our website and the services offered through it. This service provider is not permitted to use the information collected on our behalf except to help us to conduct and improve our business.

     

    Facebook Remarketing

    With Facebook remarketing you may see our ads on Facebook after you have visited our website. For this to happen, Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and an unique cookie is placed on their browser. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our website. To opt out of Facebook’s collection and use of information for ad targeting visit:
    https://www.facebook.com/help/568137493302217

    HOW TO ADJUST YOUR BROWSER SETTINGS
    Most browsers automatically accept cookies and you should be able to accept, deselect or reject them if you wish by adjusting the settings on your browser. This will, however, affect your use of the areas of our website that use cookies.
    For more information about cookies, please see the ICO website https://ico.org.uk/for-the-public/online/cookies
    WEB BEACONS
    Webpages or HTML emails may contain an electronic file called a web beacon, which allows us to count users who have visited that page or to access certain cookies. We may include web beacons for marketing emails to determine which emails were opened (including by people to whom you forward the email) and to record whether a message was acted on. This helps us assess the effectiveness of our marketing communications and to ensure we are sending people information which they find useful. We will not know if you open an email if you do not download images when viewing one of our HTML emails, or if you choose to receive emails from us in plain text.
    You cannot opt out of or refuse web beacons. However, where they are used in conjunction with cookies you can stop them by opting out of cookies. For details on how to do this, please see ‘How To Adjust Your Browser Settings’ above.
    TRAFFIC DATA
    We keep a record of traffic data which is logged automatically by the server. This includes your IP address, the website address you visited before ours, the website address you visit after leaving our website and which pages you visit on our website. We do not store or analyse this traffic data in a way that identifies any individual.
    INDIRECT COLLECTION OF YOUR INFORMATION
    Sometimes we collect personal information indirectly. This may be for HR reasons – for example, if you are related to a member of our staff and that person lists you as next of kin or gives us your details for staff administration purposes.
    SUPPLIER INFORMATION
    If you are one of our suppliers, we will use information we hold on you to manage the contract between us and to improve services to our customers. The information we hold may include information about your performance in providing products to us or to our customers.

  1. WHAT WE DO WITH YOUR INFORMATION
    HOW WE USE IT

    We use your information to provide you with the products and services that you request from us, and, if you have opted-in to receive emails from us with promotional offers or information, to offer you products and services that we consider appropriate for you in the future. The lawful basis on which we process personal data is that we have a legitimate interest in doing so. The Greetings Card Company Ltd does not sell, trade, rent or pass on your information to third parties.
    Any information received regarding the payment for any product or service will be used to process that payment. If you opt-in and choose to receive emails from us which relate to marketing information or promotional offers, the information (except any credit card details) will be kept on our marketing database and used by us to service your requirements if you place another order. Information on our marketing database is available to our marketing and administrative staff but may not be accessed by anyone else. If you do not opt-in to receive marketing information or promotional offers when you place your order, we will use the information you have given us to process your order efficiently, but we will not contact you regarding any other matter which does not directly relate to the processing of your order.
    We will keep you on our mailing list until you ask us not to contact you further. See ‘finding out more’ below for details of how to opt-out of mailings from us. Please not that we use a third party system to send out our marketing emails.
  2. WHEN WE SHARE IT
    We may disclose your information to third parties in the following circumstances:
    • Suppliers who process information on our behalf, such as our IT service providers. They will have incidental access to your information but will be obliged to act only on our instructions and to keep your information secure.
    • Independent suppliers, who may handle your information as our client in the course of processing one of our orders, are required to respect and preserve the confidentiality of personal information.
    • We may disclose your information to law enforcement or regulatory bodies if required to do so by, them and to our auditors.
    • We may also disclose your information to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
    • With analytics and search engine providers that assist us in the improvement and optimisation of our website.
    1. HOW WE KEEP IT SECURE
    • Only authorised personnel and contractors have access to your information.
      We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  1. FINDING OUT MORE
    Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioners website.

TERMS & CONDITONS
We believe in doing the right thing and building long-term relationships with our customers. In the event of any dispute, our first desire is to resolve matters to the satisfaction of all parties, and we’ll always attempt to do so without hiding behind all this legal gobbledygook.

 

    • The Agreement between us 
      • We, cardsthroughthepost.com (Days to Remember) will sell and you, the Customer, shall purchase any cards or other products or services available on the website (“the Products”) These Terms and Conditions (“the Conditions”) are intended to set out the agreement between us.
      • Please read these Conditions carefully before ordering any products from the website. You should understand that by ordering any products you agree to be bound by these Conditions. You should print a copy of these Conditions and any confirmation of order or Dispatch Confirmation that you receive from us, for your future reference.
      • We will acknowledge your order by e-mail as soon as possible. Please note that this email does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email confirming that the Product has been dispatched (“the Dispatch Confirmation”). The contract between us for the purchase of the Products will only be formed when we send the Dispatch Confirmation.
      • It is your responsibility to check that your order is accurate and to give us all the information we need to complete the order. We will let you know what, if any, information we do need.
      • We try to ensure that the products represented on the website are accurate, but please note that slight variations in colour, typeface and layout may occur between the products as you see them on screen and those that are delivered.
      • When using our site, you accept that communication with us will be mainly electronic. For contractual purposes, you agree that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
      • Where there is a reference in these Conditions to “working days” this shall mean Monday to Friday inclusive but excluding any statutory or bank holiday in England.
      • Where the site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
    • Things you should know about us
      • cardsthroughthepost.com is part of Days to Remember. Our registered address and main trading address is: 429 Herries Road, Sheffield, South Yorkshire, S5 7HF
      • If you have any questions about these Conditions, please contact us by email on hello@cardsthroughthepost.com or by telephone on +44 (0)7507337311.
    • Price of the Products
      • The price of the Products and any delivery costs will be calculated, in pounds sterling, when you complete your order form and will be the price as shown at the bottom of the order form, except in cases of obvious error.
      • The price shown on the order form will include value added tax (“VAT”) if the delivery address for the Products is within the European Union.
      • If your delivery address is outside the European Union, then VAT will not be charged, although local taxes and customs charges may be applicable and will be your responsibility. Please note that you must also comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
      • If we accept your order, the price will be as stated on the order form, although if the rate of VAT increases between the date of your order and the date of the Dispatch Confirmation, we will add the necessary additional amount of VAT to the price of the Products and this will be shown on the Dispatch Confirmation.
      • Subject to our obligation to supply Products at the price stated in accepted orders, we reserve the right to change the list prices of the Products at any time.
      • Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where the Product’s correct price is less than our stated price, we will charge the lower amount when dispatching a Product to you. If the Product’s correct price is higher than the price stated on our site, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel the order and have already paid for the goods, you will receive a full refund.
      • We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as mis-pricing.
    • Payment
      • Your purchase order can not be accepted until payment in full for the products ordered has been received by us at which time a legally binding agreement on the terms set out herein will become effective.
      • Payment will be taken via one of the following means; debit card, credit card, Paypal, Apple Pay, Google pay.
    • Delivery
      • Subject to clause 4 above, the Products will be dispatched to you as follows:
          • All orders will be shipped by Royal Mail first class post. All orders will be posted on the same working day of ordering if the order is placed before 14:00 GMT(2PM.) We will provide you with a dispatch confirmation via email.
      • We aim to deliver all products within the timeframes as set out in the Dispatch Confirmation, and where this is not possible, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
      • If in the case of unforeseen circumstances beyond our reasonable control, we are not able to process your order within the periods mentioned above, we will contact you and you may cancel your order.
    • Ownership of the Products
      • The Products shall remain our property and ownership of the Products shall not pass to you until their full price has been paid to us, together with the full price of any other Products you have agreed to buy from us.
      • The Products will be at your risk from the time of delivery.
    • Our Responsibility
      • We warrant that the Products which we supply to you will be of satisfactory quality and reasonably fit for all of the purposes for which products of the kind are commonly supplied.
      • Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased.
      • This does not include or limit in any way our liability:
        1. for death or personal injury caused by our negligence;
        2. under section 2(3) of the Consumer Protection Act 1987;
        3. for fraud or fraudulent misrepresentation; or
        4. for any matter which it would be illegal for us to exclude, or attempt to exclude, our liability.
      • We are not responsible for indirect losses which happen as a side effect of the main loss or damage, including but not limited to loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise.
    • Defective Products
      • If, once you have examined the Products, you discover a defect in the quality of the Products you must tell us as soon as possible after discovering the defect.
      • If you notify us of a defect in the quality of the Products you must return the Products to us. We will then examine the returned Products to confirm whether they are defective and if they are defective we will notify you via e-mail of the refund due to you as soon as possible and, in any case within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Products. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
      • Your statutory rights are not affected by anything in these Conditions.
      • Events outside our control
        1. If, for some reason which is beyond either of our control, either of us are unable to comply with these Conditions, that party will not be liable to the other or be deemed to be in breach of the agreement between us. Such reasons shall include, but not be limited to, strikes or other industrial action, war, riots, fire, explosion, extreme weather, flood, insurrection, embargo, industrial action, shortage of transport, general shortage of material and acts or omissions of governments (“Force Majeure Event”).
        2. The performance of the contract is deemed to be suspended for the period that the Force Majeure Event continues, and both parties will use their reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
      • Entire Agreement
        1. These Conditions and any document expressly referred to in them constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us, relating to the subject matter of any contract.
        2. We each acknowledge that in entering into a contract (and the documents referred to in it); neither of us relies on any statement, representation, assurance or warranty (“Representation”) of any person other than as expressly set out in these terms and conditions.
        3. Each of us agrees that the only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract as provided in these terms and conditions.
        4. Nothing in this clause shall limit or exclude any liability for fraud.
      • Jurisdiction.  These Conditions and any agreements between us and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such agreements or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
  • You acknowledge that we may change the terms of this Agreement by posting a new Agreement on the Site. You acknowledge that it is your responsibility to check the Site regularly to ascertain if changes have been made and your continued use of the Site after such a change will constitute your acceptance of the changes.
  • By clicking the accept button when you purchase a Product you acknowledge that you have read, understood and agree to be bound by the Terms and Conditions of this Agreement and by our Privacy Policy both of which are available from our website cardsthroughtthepost.com

Contact Us

Email: hello@cardsthroughthepost.com

Registered Postal Address:

Days To Remember,

429 Herries Road,

Sheffield,

South Yorkshire,

England.

S5 7HF

Telephone: 0750 7337 311

Opening Hours :

Monday – Friday: 09:00-17:00

Saturday: 09:00-13:00

Sunday: Closed